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Customer Support

To Woodyknows' Customers,

If you have any problems with the quality of our products, shipping delay, or return and exchange requirements, please contact our customer service department We are glad to help you solve the issues you encountered. Please kindly specify the following information in your email!

Purchase Channel: Amazon, Ebay, AliExpress, Tmall or Woodyknows Website

Your Order ID : (eg. # 123-×××××××-×××××××)

Your User ID(only for Ebay customers): (eg. iris35)

Your Question Type: Product, Shipping, Pricing, Payment or Others

Your Problem Description: (eg.cannot find the tracking information)

Hope you have a pleasant shopping experience on Woodyknows' website!

The WoodyKnows Team