Customer Support

To Woodyknows' Customers,

If you have any problems with the quality of our products, shipping delay, or return and exchange requirements, please contact our customer service department contact@woodyknows.com. We are glad to help you solve the issues you encountered, please kindly specify the following information in your email:

Purchase Channel: Amazon, Ebay, AliExpress, Tmall or Woodyknows Website

Your Order ID : (eg. # 123-×××××××-×××××××

Your User ID(only for Ebay customers): (eg. iris35)

Your Question Type: Product, Shipping, Pricing, Payment or Others

Your Problem Description: (eg.cannot find the tracking information)

 

Hope you have a pleasant shopping experience on Woodyknows' website!

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